At Wootribe, we totally get it — we’re all human. Whether you picked the wrong color, size, or just changed your mind after the excitement, you’ve got a 24-hour window to make it right. 💫
✅ You can cancel or update your order free of charge within 24 hours of placing it.
🛠️ How?
Just drop us a quick email at [email protected] or send a message via our Contact Us page.
Please make sure it’s within that magic 24-hour window — because once we start crafting or prepping your order, it’s locked in and we can’t make changes.
📦 Pro-Tip: Double-Check That Address!
We kindly ask that you double-check your shipping address before checking out. Orders sent to incomplete or incorrect addresses may bounce back, and if they do, you might be responsible for reshipping fees. We’d rather your package land safely the first time!
💬 Let’s Chat
Our support crew is small but mighty — and always ready to help you, Monday through Friday:
🕘 9:00 AM – 6:30 PM EST
📧 [email protected]
📞 +1 (256) 795-3151
Thanks for being part of the Wootribe — we’re so glad you’re here!