🗓️ Return Timeframe
Customers may return eligible items within 180 days of delivery. That’s six full months to make sure you’re happy with your purchase.
📨 How to Initiate a Return
To begin the process, contact us via the Contact Us page or email us at [email protected].
When reaching out, please include:
- Name on the order
- Order number
- A brief description of the issue
- Photos of the product (if applicable)
- Whether you prefer a refund or a replacement
⚠️ Note: Returns will not be accepted for customer-side errors (e.g. typos, low-res uploads, or incorrect product selections). Please double-check your order before completing payment.
✅ Eligible Return Conditions
We accept returns for non-sale items that meet the following conditions:
- Product is unwashed, unworn, and in original condition
- All tags are attached
- Return request is made within 180 days of receipt
- A receipt or email confirmation is provided
🚚 Return Shipping Coverage
We’re committed to customer care. If your item is damaged, defective, or incorrect, we’ll cover your return shipping.
💸 Return cost: 0.00$
📦 How to Return an Item
After receiving confirmation from us, please:
- Package your return securely and include a printout of your order confirmation.
- Ship via your local post office or preferred courier.
- Email us your tracking number to help us monitor the return.
- Wait for our update—you’ll receive a confirmation when the item is received and inspected.
We’ll then notify you by email whether your return has been approved and processed.
💬 Need Assistance?
Reach out—we’re always happy to help:
- Email: [email protected]
- Phone: +1 (256) 795-3151
- Support Hours: Monday to Friday, 9:00 AM – 6:30 PM EST
- Address: 2265 S Bailey Hill Rd, Humboldt, AZ 86329, United States Of America
Last updated: June 16, 2025
🛍️ Wootribe – Honest Products. Hassle-Free Returns.