At Wootribe, we believe every order tells a story—yours. Whether it’s a treat for yourself or a surprise for someone else, we make sure it gets from our hands to your doorstep safely, smoothly, and as quickly as possible.
Let’s walk through how shipping works around here.
The Moment You Place Your Order
As soon as your payment is confirmed, your order enters our fulfillment flow.
Business hours:
Monday – Friday, 9:00 AM – 6:30 PM (Eastern Standard Time, GMT-05:00)
Cut-off time:
Orders placed after 5:00 PM EST (GMT-05:00, New York) are processed on the next business day.
We take a break on federal holidays:
- New Year’s Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
Who Delivers Your Package?
We’ve teamed up with reliable shipping carriers who help bring your Wootribe items to life:
- USPS
- DHL
- EMS
- Local postal services
Each package is tracked from the moment it leaves our warehouse. You’ll get an email with your tracking number once it ships.
Delivery Time & Shipping Costs
Below are the delivery timelines and shipping fees based on the method you choose:
| Method | Handling Time | Transit Time | Cost | Fulfilled Days |
|---|---|---|---|---|
| Standard Delivery | 2–5 business days | 5–15 business days | $4.99 | Monday – Friday |
| Fast Delivery | 1–3 business days | 5–10 business days | $24.99 | Monday – Friday |
Where We Ship
Right now, we ship to continental U.S. addresses only. That means we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- APO/FPO addresses
- International destinations
Tracking Your Package
You’ll receive two emails from us:
- An order confirmation
- A shipping confirmation with your tracking number. Tracking link follows 1-2 business days later
Please allow 3-7 business days for the carrier to scan your shipment. Until it’s scanned, tracking updates may not appear.
Can’t find your tracking link? Check your spam or promotions folder just in case. Still missing? Reach out—we’re happy to help.
Custom Orders Need Extra Time
Ordering something personalized? Great choice!
Our designers will work their magic, and depending on the request’s complexity, we may need a little more time before shipping.
Address Accuracy Matters
Before you click that final “Place Order” button, please double-check your shipping details. A few things to remember:
- We are not responsible for orders sent to incorrect addresses.
- If your package is returned, it may be disposed of by our shipping partners.
- A re-shipping fee will apply for orders sent again due to incorrect information.
- Once the package leaves our warehouse, we cannot redirect or forward it.
Need Help?
Our team is here for you.
- Email: [email protected]
- Phone: +1 (256) 795-3151
- Business Name: Wootribe
- Address: 2265 S Bailey Hill Rd, Humboldt, AZ 86329, United States Of America
- Support Hours: Monday – Friday, 9:00 AM – 6:30 PM EST